How Can We Help?
I can be reached via any of several modalities … email, voice or your choice of video conference platforms, Zoom, Skype, Teams or Slack. As a general rule, I am available if I am online. If you are already enrolled in one of my courses then DM me in Teams and I will respond. I will try to reply to email and voice messages as soon as possible but certainly no more than 24 hours after receipt. If you prefer a video conference (and who doesn’t?) please ping me with some convenient days/times and we’ll set it up.
So, you ask, what are the variety of contact points where you can reach me? You can reach me by email (john DOT shannon AT shu DOT edu), Skype (shannojh) or Twitter. Please DM me in Teams if you are already enrolled in one of my courses.
When communicating with me please include the following information: your name, the question or issue to be resolved, your course/section and any other necessary information.
In the event that encrypted communications are necessary I can be reached via email at jhs AT jhshannon DOT net, PGP: 3989ae5a3c24aa2e01829377485f035f386c5bfd.