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Products Liability

Episode 1.2: What Is a Product? The Boundary Question That Matters More Than Ever

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00:00 / 00:13:00

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<blockquote class="wp-embedded-content" data-secret="3WVFAjjs3Z"><a href="https://www.shannonweb.net/podcast/episode-1-2-what-is-a-product-the-boundary-question-that-matters-more-than-ever/">Episode 1.2: What Is a Product? The Boundary Question That Matters More Than Ever</a></blockquote><iframe sandbox="allow-scripts" security="restricted" src="https://www.shannonweb.net/podcast/episode-1-2-what-is-a-product-the-boundary-question-that-matters-more-than-ever/embed/#?secret=3WVFAjjs3Z" width="500" height="350" title="&#8220;Episode 1.2: What Is a Product? The Boundary Question That Matters More Than Ever&#8221; &#8212; ShannonWeb" data-secret="3WVFAjjs3Z" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"></iframe><script> /*! This file is auto-generated */ !function(d,l){"use strict";l.querySelector&&d.addEventListener&&"undefined"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!/[^a-zA-Z0-9]/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret="'+t.secret+'"]'),o=l.querySelectorAll('blockquote[data-secret="'+t.secret+'"]'),c=new RegExp("^https?:$","i"),i=0;i<o.length;i++)o[i].style.display="none";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute("style"),"height"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):"link"===t.message&&(r=new URL(s.getAttribute("src")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener("message",d.wp.receiveEmbedMessage,!1),l.addEventListener("DOMContentLoaded",function(){for(var e,t,s=l.querySelectorAll("iframe.wp-embedded-content"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute("data-secret"))||(t=Math.random().toString(36).substring(2,12),e.src+="#?secret="+t,e.setAttribute("data-secret",t)),e.contentWindow.postMessage({message:"ready",secret:t},"*")},!1)))}(window,document); //# sourceURL=https://www.shannonweb.net/wp-includes/js/wp-embed.min.js </script>

Is a hamburger a product, or a service? The law actually answers that one cleanly: restaurant food is a good by definition. But that clean answer is the exception, not the rule, and this episode uses it to set up one of products liability law’s hardest boundary problems: distinguishing goods from services under the “which […]

Products Liability

Episode 1.1: The Map of Products Liability: Three Defects, Three Theories

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00:00 / 00:12:14

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<blockquote class="wp-embedded-content" data-secret="Dis7uxsW4E"><a href="https://www.shannonweb.net/podcast/episode-1-1-the-map-of-products-liability-three-defects-three-theories/">Episode 1.1: The Map of Products Liability: Three Defects, Three Theories</a></blockquote><iframe sandbox="allow-scripts" security="restricted" src="https://www.shannonweb.net/podcast/episode-1-1-the-map-of-products-liability-three-defects-three-theories/embed/#?secret=Dis7uxsW4E" width="500" height="350" title="&#8220;Episode 1.1: The Map of Products Liability: Three Defects, Three Theories&#8221; &#8212; ShannonWeb" data-secret="Dis7uxsW4E" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"></iframe><script> /*! This file is auto-generated */ !function(d,l){"use strict";l.querySelector&&d.addEventListener&&"undefined"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!/[^a-zA-Z0-9]/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret="'+t.secret+'"]'),o=l.querySelectorAll('blockquote[data-secret="'+t.secret+'"]'),c=new RegExp("^https?:$","i"),i=0;i<o.length;i++)o[i].style.display="none";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute("style"),"height"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):"link"===t.message&&(r=new URL(s.getAttribute("src")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener("message",d.wp.receiveEmbedMessage,!1),l.addEventListener("DOMContentLoaded",function(){for(var e,t,s=l.querySelectorAll("iframe.wp-embedded-content"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute("data-secret"))||(t=Math.random().toString(36).substring(2,12),e.src+="#?secret="+t,e.setAttribute("data-secret",t)),e.contentWindow.postMessage({message:"ready",secret:t},"*")},!1)))}(window,document); //# sourceURL=https://www.shannonweb.net/wp-includes/js/wp-embed.min.js </script>

When Samsung’s Galaxy Note 7 batteries started catching fire, the company faced a question every product manager eventually confronts: what kind of defect are we actually dealing with? This episode maps the foundational architecture of products liability law through the three ways a product can go wrong: manufacturing defects (unit-specific production errors), design defects (flaws […]